To whom it may concern,
I am writing in application of the Customer Service Officer (Home Builder) position, as advertised on the Seek website.
I believe I would be highly suited to this position as I have an extensive work history dealing with customers and suppliers in both construction and retail capacities.
Whilst working at G&B Aluminium, I was responsible for handling incoming customer enquiries via telephone and internet, assisting with general sales queries and processing of purchase orders. Constant liaison with suppliers was required to ensure timely delivery of materials (including glass and aluminium framing) to give our clients the confidence in knowing that their projects were being completed to their schedules, which would then in turn allow seamless transition to other trades to complete their works around our aluminium windows and doors.
As a trade sales associate with Masters Home Improvement, passion for customer service was the first priority in every customer contact. I was responsible for handling all enquiries relating to the doors, windows and timber mouldings area. I took it upon myself to learn about all aspects of this area to ensure that I was able to answer any question customers may have. During the first 6 months of store opening, I was instrumental in helping achieve sales targets by having one of the highest rating departments in the whole store. My reasoning for this is due to my passion for customer service, as customers have more confidence in purchasing a product if the person serving them has excellent product knowledge.
Negotiation and problem solving skills are required regularly for most of the roles I have worked in the past. It is important to ensure that you are meeting the needs of both the customer and share holders to be a successful business as this in turn will aid in the development of higher profits for the business.
Along with the above skills, I can bring a pleasant and happy persona which is easy to get along with, as well as impeccable attention to detail to ensure that all your projects will proceed smoothly with minimal to no errors.
I would like to take this time to thank you for considering my application for the above position and look forward to the prospect of working for you soon.
Please do not hesitate to contact me on a mobile number i'm not making public on my blog at any time to arrange an interview at your convenience.
Best regards,
Allan Fundo
No comments:
Post a Comment